Shipment tracking

Track Your Shipment

Enter your DropEx tracking number to see status, route, estimated delivery, and milestone history.

Tips

  • 1Where to find your tracking number: Look in your order confirmation email, SMS from DropEx, or open the order in your account dashboard. Marketplace and logistics orders both display the same active tracking ID once generated.
  • 2Tracking number format: Codes are typically uppercase alphanumeric (for example DEX-…). Paste the full string—leading or trailing spaces can cause a “not found” result.
  • 3Status updates: Events appear when hubs scan your package. Quiet periods are normal, especially across borders—check back after the next business day.

More help? Read shipping FAQs or contact us.