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About DropEx

Our Story

From a Nairobi logistics desk to a cross-border platform, DropEx has grown by staying close to operators— and by building products that respect how freight, customs, and commerce really work together.

DropEx

Milestones

A short arc of how we scaled infrastructure and product—without losing the operator mindset that defines DropEx.

  1. 2020Step 1

    Founded in Nairobi

    DropEx launched with a focused team and a clear mandate: give East African importers and exporters shipment visibility, honest timelines, and support that answers the phone when ports get noisy.

  2. 2021Step 2

    Expanded to Tanzania

    We opened Dar es Salaam operations and deepened carrier partnerships so coastal and inland lanes could share the same tracking standards customers already trusted in Kenya.

  3. 2022Step 3

    United States office

    A US presence helped us stand up consolidation, supplier coordination, and last-mile handoffs for American origins—tightening the bridge between sellers abroad and buyers across East Africa.

  4. 2024Step 4

    50,000+ active users

    Sellers, buyers, and logistics teams chose DropEx for repeatable execution: fewer surprises at customs, clearer fees, and tooling that matched how corridors actually operate.

  5. 2025Step 5

    Marketplace launch

    We brought listings, auctions, and Buy-for-Me into one platform so commerce and freight could move together—still grounded in the operator discipline that built DropEx from day one.

Mission

To make cross-border commerce accessible to everyone in Africa and beyond.

That means fair access to shipping tools, transparent pricing, and marketplace capabilities that do not require a multinational procurement team to operate.

Vision

We see a future where African businesses connect to global markets through trusted logistics, modern payments, and software that reduces paperwork—not ambition. DropEx exists to shorten the distance between a great product and a paying customer, wherever they are.

Values

These principles guide hiring, product decisions, and how we respond when lanes get tight—because reputation in logistics is earned in hours, not headlines.

Reliability

We build schedules, communications, and escalation paths around real cutoffs—because trust is earned shipment by shipment.

Transparency

Pricing, milestones, and exceptions are surfaced early. You should not need insider knowledge to understand where your cargo is.

Innovation

We invest in product and automation where it removes friction—without hiding the human expertise that solves edge cases.

Community

Our network includes warehouses, carriers, sellers, and buyers. We grow when they grow—so we prioritize durable partnerships over short-term wins.

Build with DropEx

Create an account to ship, sell, and track in one place—backed by teams who know East Africa–US corridors from both sides of the ocean.

Join DropEx