Earn points on every shipment and marketplace purchase—then unlock tier benefits designed for cross-border sellers and buyers across Kenya, Tanzania, the United States, and beyond.
Points and tiers reflect your account type, verification level, and eligible corridors.
Connect your business, book freight, and complete purchases through DropEx. Points accrue automatically on eligible activity; your dashboard shows balance, tier, and redemption options in one place.
1
Book tracked shipments and complete qualifying marketplace orders under your verified profile.
2
Points post after delivery milestones and settled transactions—aligned with program rules for your lane.
3
Advance tiers for deeper discounts, faster handling, stronger coverage options, and richer support.
Four tiers keep benefits legible. As you move up, you gain stronger commercial value and operational priority—without losing transparency.
0–499 pts
Discounts
Member pricing on select domestic and regional lanes.
Priority handling
Standard queue with predictable response times on business days.
Free insurance
Complimentary baseline cargo cover on eligible bookings (terms apply).
Dedicated support
Email and in-app support with guided help articles.
500–1,999 pts
Discounts
Reduced service fees on qualifying marketplace categories.
Priority handling
Expedited support queue during peak seasons.
Free insurance
Higher included limits on supported product classes.
Dedicated support
Assigned success touchpoints for growing accounts.
2,000–4,999 pts
Discounts
Tiered savings on freight, fulfillment, and featured placements.
Priority handling
Front-of-line escalation for time-sensitive shipments.
Free insurance
Expanded coverage options with streamlined claims intake.
Dedicated support
Named coordinator for qualifying monthly volume.
5,000+ pts
Discounts
Best available rates on eligible corridors and add-on services.
Priority handling
Operational prioritization for cutoffs and exception recovery.
Free insurance
Premium coverage tiers available at reduced member rates.
Dedicated support
White-glove support with quarterly business reviews.
Program details can vary by region and account verification. What follows reflects how DropEx Rewards is structured for most members.
You earn points on eligible DropEx shipments and on qualifying marketplace purchases where the program is active. Bonus campaigns—such as referrals or verified reviews—may award additional points when published in your rewards dashboard.
Points may expire after periods of account inactivity or according to campaign rules. Your ledger shows upcoming expirations so you can redeem with confidence.
Yes. Business accounts accrue based on verified organization activity; individual accounts earn on personal shipments and purchases. Some perks require verification levels that match higher-value lanes.
Tiers use rolling points totals and activity signals so seasonal businesses are not punished during slower months. Status updates appear in your profile when you cross a threshold.
Redeem in checkout for shipping credits, service fee discounts, and partner perks where available. Redemption options can vary by corridor and local regulations.
Create your DropEx account, complete verification, and opt into Rewards from your profile to begin accruing points on eligible activity.
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